Accessibility Statement

Our Commitment to Accessibility

HL Supply LLC is committed to ensuring digital accessibility for all visitors, including people with disabilities. We continually improve the user experience and apply relevant accessibility standards to customhotelslippers.com.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for improving accessibility. HL Supply LLC strives to conform to WCAG 2.1 Level AA standards and monitors updates to WCAG 2.2.

Accessibility Measures

• Alternative Text: We aim to provide alt text for all functional images.
• Keyboard Navigation: We work to ensure our site is navigable using a keyboard alone.
• Contrast and Readability: We prioritize legible typography and readable color schemes.
• Consistent Structure: We use standard HTML headings and landmarks to help screen-reader users navigate.

Known Limitations and Alternatives

Despite our efforts, some limitations may exist.

• Logo Upload Form: Some users on older screen readers may encounter difficulty with the drag-and-drop logo upload.
• Our Solution: If you encounter any issue uploading a logo or reviewing a proof, please call us at (302) 203-9882 or email [email protected], and our team will manually process your assets and describe all design proofs.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter barriers, please contact us:
Phone: (302) 203-9882 · Email: [email protected]
We aim to respond to accessibility feedback within two (2) business days.

Assessment Approach

We assess accessibility through self-evaluation using automated tools, manual testing of critical order-path pages, and review of user feedback.